Privacy Policy | eWON

Privacy Policy

eWON sa respects user privacy and pays a lot of attention to security when developing its products and services. Following are the privacy policies for Talk2M Free, Talk2M Go and Talk2M Pro services and any personal data collected by eWON sa.

Your privacy is important to eWON sa. Therefore, eWON sa is committed to respecting your privacy and the confidentiality of your personal data, traffic data and communications content. eWON sa, incorporated under the laws of Belgium, located 22, avenue Robert Schuman, 1400 Nivelles are collecting and processing your personal information under this Privacy and Confidentiality Statement:

eWON sa may gather and process information about you, including (but not limited to) information in the following categories:  

  • (a) identification data (name, address, telephone, email address, etc.);
  • (b) Profile information (e.g. age, sex, country of residence, etc.)
  • (c) Electronic identification data (addresses IP, cookies, etc.);
  • (d) Survey result and usage information;
  • (e) Products or services ordered and delivered;
  • (f) List of your eWON;
  • (g) Traffic data (including, but not limited to, the duration of the connection, the number connection and the eWON called, etc.).

 Our primary purpose in collecting information is to provide you with a safe, smooth, efficient, and customized experience. eWON sa collects and processes personal data relating to you, as permitted or necessary to: 

  • provide other services for you;
  • register products that you have purchased with the manufacturer or service provider for warranty or technical support;
  • provide you with customer support and troubleshoot problems;
  • compare information for accuracy;
  • inform you about service updates and faults;
  • request feedback or participation in on-line surveys;
  • resolve disputes;
  • verify your identity;
  • customize, measure, and improve Talk2M Free software, our products and websites content and layout;
  • organise and carry out eWON sa marketing or promotional operations/offers, contests and similar events.

Except as provided below, eWON sa shall not sell, rent, trade or otherwise transfer any personal and/or traffic data or communications content to any third party without your explicit permission, unless it is obliged to do so under applicable laws or by order of the competent authorities.

eWON sa may share some of your information with eWON sa distributor to organise marketing or promotional operations, contests, games and similar events; and fight against fraud.

Please be informed that, notwithstanding the abovementioned, in the event of a designated authority lawfully requesting eWON sa or eWON sa’s local distributor to retain and provide personal data, communications content and/or traffic data, eWON sa and/or its local distributor will provide all reasonable assistance and information to fulfil this request.

Your information may be stored and processed in any country in which eWON sa maintain facilities, including outside of the EU. In this regard, or for purposes of sharing or disclosing data in accordance with the previous article, eWON sa reserves the right to transfer information outside of your country. By using providing your data you consent to any such transfer of information outside of your country. As eWON sa continues to develop its business, eWON sa might sell or buy subsidiaries or business units. In such transactions as well as in the event eWON sa or substantially all of its assets are acquired by a third party, personal information will generally be one of the transferred business assets. We reserve the right to include your personal information, collected as an asset, in any such transfer to a third party.

Cookies

Cookies are pieces of information that eWON sa’s software may store on your computer’s hard drive in order to help web applications to recognize you or your or preferences. eWON sa’s cookies may contain identifying information. Cookies enable us to gain information about the use of its websites. This information may be analyzed by third parties on our behalf.

The Help option on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please bear in mind that some personalized services may not be available if you choose to disable cookies.  

For Talk2M Free only: The adverts appearing on our websites are delivered to you by our web advertising partners. Please be aware that these third parties may use cookies to obtain information about your visits to this site, such as number of times you have viewed an advert (but not your name, address, or other personal information), This information is used to serve adverts to you.

Personnal information protection

 eWON sa entities shall take appropriate organizational and technical measures to protect the personal data and traffic data provided to it/them or collected by it/them, and shall not retain it any longer than permitted in order to perform its services or as required under relevant legislation. Your personal and traffic data can only be accessed by authorized employees of eWON sa that need to have access to this data in order to be able to fulfil their given duties. 


eWON sa shall take appropriate technical measures to protect the confidentiality of the communications content, with due observance of the applicable obligations and exceptions under the relevant legislation.

eWON sa reserves the right to modify the provisions of this Privacy Agreement if deemed necessary. We will inform you of these changes by publishing the revised Privacy Agreement at www.ewon.biz. The revised Privacy Agreement shall become effective within thirty (30) days of such publishing, unless you expressly accept the revised statement earlier by clicking on the accept button. You agree that the express acceptance by you, or your continued use of eWON sa ‘s products after the notice period of thirty (30) days, shall constitute your acceptance of the Privacy Agreement.

You have the right to access and, where relevant, to rectify your personal data, provided that your identity can be verified.

If you would like to exercise your right to view, correct, complete or remove your personal data, please contact eWON sa. Within a reasonable period of time and upon verification of your identity and to the extent your request is legitimate, eWON sa will fulfil your request, provided eWON sa will not act contrary to applicable legislation by fulfilling your request.

You may also oppose to the processing by eWON sa of your personal data. However, in this case, eWON sa will not be in a position to provide the service.

eWON sa will retain your information for as long as is necessary to: 

  • (1) fulfill any of the purposes described in this agreement or
  • (2) comply with applicable legislation, regulatory requests and relevant orders from competent courts.